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[Nov 06, 2022] Get New 1z0-1038-22 Certification Practice Test Questions Exam Dumps [Q28-Q42]




[Nov 06, 2022] Get New 1z0-1038-22 Certification Practice Test Questions Exam Dumps

Real 1z0-1038-22 Exam Dumps Questions Valid 1z0-1038-22 Dumps PDF

QUESTION 28
Your customer specifies five requirements.
Which three requirements can be fulfilled by using workflows?

 
 
 
 
 

QUESTION 29
How many rows can be returned by a tabular query?

 
 
 
 
 

QUESTION 30
Your customer wants an incident survey to be reopened automatically if it does not meet the minimum score.
Which three actions should you perform to meet this requirement?

 
 
 
 
 
 

QUESTION 31
You have a requirement to purge Incidents where the Incidents have not been updated in the last 30 days using Data Lifecycle Management. What are the two steps you should do to define a report containing criteria used to purge the records?

 
 
 
 
 
 

QUESTION 32
Which two statements are true about a disposition?

 
 
 
 
 

QUESTION 33
Which two statements are true when working with add-ins in a Custom Object workspace?

 
 
 
 
 

QUESTION 34
Which three statements are true about Service Level Agreements?

 
 
 
 
 
 

QUESTION 35
How can you enable add-ins to run locally without uploading it to the server?

 
 
 
 

QUESTION 36
Which option should you use to create or configure queues?

 
 
 
 

QUESTION 37
A malfunctioning add-in can prevent the Service Console from functioning properly. It can also block administrators from logging in to the system to remove the malfunctioning add-in. Which two actions will remove the malfunctioning add-in?

 
 
 
 

QUESTION 38
You have a requirement for an incident workspace where clicking a kind of text hyperlink should open a browser window by using the third-party URL of the loaded client. You want to implement this by using add-ins.
Which add-in should you create?

 
 
 
 
 

QUESTION 39
Which five actions should you perform to configure advanced routing?

 
 
 
 
 
 
 
 

QUESTION 40
Which two statements are true about Oracle Service Cloud accelerators?

 
 
 
 
 

QUESTION 41
Which four statements are true about reports?

 
 
 
 
 
 
 

QUESTION 42
How frequently does Oracle release a new version of a product?

 
 
 
 


Oracle 1z0-1038-22 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Set Up Navigation, Permissions and User Accounts
  • Describe standard text and variables
Topic 2
  • Service Console Core Features and Access
  • Generate outreach and feedback
Topic 3
  • Configure Service Level Agreements
  • Explain configuration settings
Topic 4
  • Implement user Interface modifications and automation (workspaces)
  • Explain B2C Service products and services
Topic 5
  • Processes between Customers and Agents
  • Describe Core Business Objects
Topic 6
  • Create workspaces for the Browser User Interface
  • Perform an initial setup and set up the Service Console
Topic 7
  • Create queues, assignments, and standard application menus
  • Configure Products, Categories, and Dispositions

 

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Post date: 2022-11-06 12:08:37
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