Updated Jun 17, 2024 Test Engine to Practice Test for CSA Valid and Updated Dumps [Q234-Q258]

June 17, 2024June 17, 2024 examdumpsUpdated Jun 17, 2024 Test Engine to Practice Test for CSA Valid and Updated Dumps [Q234-Q258] 0 Comment

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Updated Jun 17, 2024 Test Engine to Practice Test for CSA Valid and Updated Dumps

Exam Questions for CSA Updated Versions With Test Engine

Q234. Which role(s) are required to impersonate a user?
Choose 2 answers

admin

sys_admin

security_admin

sys_user

impersonator

The admin role is required to impersonate any user in ServiceNow, while the impersonator role is required to impersonate a user who has granted impersonation access to the impersonator. The other roles are not related to the impersonation functionality.
References1: Impersonate a user – Product Documentation: San Diego – ServiceNow2: Non-admin users with the “impersonator” role cannot impersonate any user if there are orphaned ‘sys_user_has_role’ records like “
[user: null; role: admin]”. – Support and Troubleshooting – ServiceNow

Q235. Your customer requires that they be able to monitor which users are performing impersonations in their instance. What would you do to meet that requirement?

Add the role Log Write [sn_log_write] to the Impersonator Group

Create user update set for impersonation tracking

Activate the glide.sys.log_impersonation prop

From User icon, select Elevate Roles

On the Impersonator role record, right click and select Create Log

Reference https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0717055

Q236. What are the three components of a filter condition?

Field. Operator and Value

Condition. Operator, and Value

Field, Condition, and Value

Variable, Field, and Value

Q237. After finishing your work on High Security Settings, what is a possible way to return to normal admin security levels?

Use System Administration > Normal Security module

Select Normal role

Log out and back in

Select Global Update Set

End impersonation

Explanation
The System Administration > Normal Security module is the recommended way to return to normal admin security levels after finishing your work on High Security Settings. This module will automatically disable all high security settings and restore your permissions to their original state.
References:
ServiceNow Product Documentation: High Security Settings
– https://docs.servicenow.com/bundle/vancouver-platform-security/page/administer/security/reference/high ServiceNow Community: How to disable High Security Settings
– https://www.servicenow.com/community/now-platform-forum/platform-security-everything-you-need-to

Q238. What is the difference between UI Policy and UI Action?

UI Action can make fields read-only, mandatory, or hidden. while UI Policy can make a save button visible for appropriate users.

UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button visible for appropriate users.

Q239. What kind of data can Import Sets use to populate tables in ServiceNow?

CSS, SOAP, and Excel

XML. CSV, and Excel

SOAP, REST, and XML

XML, SOAP, and CSS

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/import-sets/concept/c_ImportDataUsingImportSets.html

Q240. What module do you use to access the reports that are available to you?

Report > View /Run

Reports > Homepage

Self-Service>My Reports

Report > Overview

Q241. What is the purpose of flagging an article in a knowledge base?

To mark an article to read later.

Allow a user to submit feedback about an article

Reporting an error

Q242. What is the difference between a Ul Policy and Data Policy?

Data Policies run only after Ul Policies run successfully

Data Policies run regardless of how data is entered Into ServiceNow, while Ul Policies are used for form interactions

Data Policies can be converted into Ul Policies, but Ul Policies can not be converted into Data Policies

Data Policies run when data is entered through the form, by an Import Set or by web services, while Ul Policies are set only by web services

Q243. The customer has asked that your change the default layout of the task list.
* Number
* Task Type
* Parent
* Short Description
* Assignment Group
* Assignment
* Updated
After navigation to the list, where would you click, to meet this requirement?

Right click on any column header, Context menu > Configure > List Layout

Right click List Gear icon > Configure > Columns

Click List Context Menu >Personalize List

Click List Context Menu > Configure Columns

Q244. A Role is defined as what?

A collection of permissions

A set of user access policies

A Persona in a workflow

A set of access control rules

Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/roles/concept/c_Roles.html

Q245. Which tables are available by default in a ServiceNow instance?
Choose 3 answers

User

Incident

Item

Issue

Project

Task

These tables are available by default in a ServiceNow instance because they are part of the core platform and are used to store essential data for users, incidents, and tasks. The other tables are not available by default, but can be created or activated by installing plugins or applications.
References1: Tables & Dictionary – Frequently asked Questions (FAQ) – ServiceNow2: ServiceNow – The List of All Tables (sys_db_object)3: How To Set A Default Field Value in ServiceNow? – The Snowball

Q246. What ServiceNow feature can be triggered by events, and is used to inform users about activities or updates in ServiceNow?

Notifications

Alerts

Texts

Events

Emails

Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/platform-events/concept/even

Q247. For Administrators creating new Service Catalog items, what is a characteristic they should know about Service Catalog variables?

Service Catalog variables can only be used in Record Producers

Service Catalog variables can only be used in Order Guides

Service Catalog variables cannot affect the order price

Service Catalog variables are global by default

Q248. Which fields can be configured in reporting to perform arithmetic, coalesce, concatenation, and length?

Sourcing fields

Function fields

Computational fields

Calculation fields

Q249. What do you click when you have made modification to your report, and your want to see the results without saving?

Execute

Try ir

Run

Test

Preview

Q250. Which action enables personalization in a form for the admin role, only?

Navigate to sys_form_properties.list and set the property glide.ui.enable_personalize_form.admin to true.

Navigate to Context Menu > Configure > Form Layout and select ‘Enable Personalization’ and Enter the
‘admin’ role.

Navigate to Context Menu > Configure > Table and add the role ‘Admin’ in the ‘Available User’ list box.

Navigate to sys_properties.list find the property glide.ui.personalize_form.role and set the Value to admin.

Explanation
This action allows only users with the admin role to personalize forms by using the Personalize Form button1.
The other options are either invalid or do not restrict personalization to the admin role only.
ReferencesPersonalize a formUI settings and personalizationPersonalization

Q251. Which component of a table contains a piece of data for one record?

Factor

Field

Datapoint

Element

Item

Reference:
https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/managing-data/concept/c_Da

Q252. The Report Designer contains different sections for configuring your report. Which section is used to adjust the look of your report, including colors, files, and legend layout?

Format

Layout

Style

Configure

Q253. What setting allows users to view a Knowledge Base article even if the are not logged in?

The View All setting

The Allow role

The ESS role

The Public setting

Q254. Two departments (HR Onboarding and Facilities) have come to you, asking for a way for employees to request event room set up services. The requirements are the same for the form and the task routing to the Facilities’ assignment group.
For HR, the item will be used primarily for the Onboarding coordinators, for employee orientation sessions.
For Facilities, the item will be used for anyone in the company who needs room set up services.
However, both departments have their own service catalogs. What do you do, to support these requirements?

Create one Catalog Item for HR Event Room Set Up and one for Facilities Event Room Set Up; then publish each to the appropriate Catalog.

Create one Catalog Item for Event Room Set Up; then publish to both Catalogs.

Create one Catalog Item for Event Room Set Up; then publish to the Parent Catalog, which is accessible to both HR and Facilities.

Create one Catalog Item for Event Room Set Up; then use ACLs to control access.

Q255. Which feature can be used to categorize a set of records from a list and make them visible to other users?