[Apr-2026] Apple-Device-Support Questions – Truly Beneficial For Your Apple Exam [Q114-Q135]

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[Apr-2026] Apple-Device-Support Questions – Truly Beneficial For Your Apple Exam

Download Apple Apple-Device-Support Sample Questions

NEW QUESTION 114
Which tool should you use to determine if an app is causing your Mac to be sluggish or unresponsive?

Console

Disk Utility

System Information

Activity Monitor

NEW QUESTION 115
A user can’t open an app on their iPhone. Which two methods help them open the app? (Select two.)

Force the app to close and reopen.

Correct errors in Settings > Apps > [app name].

Tap and hold the app, then choose Relaunch from the shortcut menu.

Delete the app, then redownload it.

Edit Location Access settings for the app.

NEW QUESTION 116
How many incorrect password attempts does a Managed Apple ID allow before you’re locked out of the account?

Seven

Five

Three

Ten

NEW QUESTION 117
Use this image to answer the question.

How do you get to this screen on iPhone?

Press and hold the side button and one of the volume buttons until the Emergency SOS slider appears.

Press the side button then one of the volume buttons. The Emergency Call slider appears.

Rapidly press the volume up button five times. The Emergency Call slider appears.

Press and hold the side button, then drag the Emergency Call slider to call emergency services.

NEW QUESTION 118
Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?

WPA Personal

WPA3 Enterprise

WPA3 Transitional

WPA3 Personal

NEW QUESTION 119
What’s the first action you should try when an app is unresponsive?

Contact the developer

Force the app to quit and reopen it

Update iOS or iPadOS

NEW QUESTION 120
Which iPadOS feature should you configure to hide your personal email in the Mail app while you’re at work?

Do Not Disturb

Focus filter

Shortcut automation

Focus schedules

Focus filter is a feature in iPadOS that allows you to customize your notifications and home screen based on what you want to focus on. You can create different focus modes for different scenarios, such as work, personal, sleep, or gaming. When you enable a focus mode, you can choose which apps and people can notify you, and which home screen pages you want to see. You can also use Hide My Email with a focus mode to keep your personal email address private in the Mail app. Hide My Email lets you create unique, random email addresses that forward to your real email account, so you can send and receive emails without revealing your real email address. To use Hide My Email with a focus mode, you need to do the following:
* Create a focus mode for work in Settings > Focus. Tap the plus icon and choose Work, then customize the settings as you like. You can also set a schedule or location for your focus mode to turn on automatically.
* Subscribe to iCloud+ and enable Hide My Email in Settings > Apple ID > iCloud > Hide My Email.
Tap Create New Address to generate a random email address, and choose a label and a forwarding address for it. You can also create more addresses as needed.
* Open the Mail app and tap the Compose button. Tap the From field and select Hide My Email. Choose the random email address you created for work. Type your email as normal and send it. The recipient will see the random email address instead of your real one.
* When you receive an email to your random email address, you can reply using the same address. The Mail app will automatically use Hide My Email when you reply to an email that was sent to a random email address.
* To manage your random email addresses, go to Settings > Apple ID > iCloud > Hide My Email. You can deactivate, reactivate, or delete any address you created. You can also change the label, the forwarding address, or the signature for each address.
References: = Use Hide My Email in Mail on iPad; Use Focus on iPad; Apple Device Support Exam Prep Guide, page 9.

NEW QUESTION 121
Which two locations are app preference files typically stored on a Mac?

/Users/Preferences

-/Library/Preferences

-/Library/Logs

/Library/Application Support/Preferences

/Library/Preferences

NEW QUESTION 122
Match the startup icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

NEW QUESTION 123
What does Find My use to locate lost or missing devices?

Bluetooth

Cellular Data

Built in trackers

Wi-Fi

NEW QUESTION 124
How do you access Wireless Diagnostics and view additional network information from the menu bar?

Press and hold the Option key, then click the Wi-Fi icon.

Click the Wi-Fi icon.

Right-click the Wi-Fi icon, then click the network SSID.

Press and hold the Command key, then click the Wi-Fi icon.

NEW QUESTION 125
Use this image to answer the question.

How do you get to this screen on iPhone?

Press and hold the side button and one of the volume buttons until the Emergency SOS slider appears.

Press the side button then one of the volume buttons. The Emergency Call slider appears.

Rapidly press the volume up button five times. The Emergency Call slider appears.

Press and hold the side button, then drag the Emergency Call slider to call emergency services.

NEW QUESTION 126
Match the macOS library resources listed on the left to the descriptions on the right by dragging responses to the correct target areas. Responses may be used once, more than once, or not at all.

NEW QUESTION 127
Select Four.
What file system formats are available in Disk Utility on a Mac

APFS

NTFS

Mac OS Extended

ExFat

GFS

MS-DOS (FAT)

NEW QUESTION 128
Which macOS and iPadOS feature lets you use your iPad to extend or mirror the display on your Mac?

Universal Control

Screen Sharing

Sidecar

Stage Manager

Sidecar is a feature that lets you use your iPad as a display that extends or mirrors your Mac desktop. You can use Sidecar to work with different apps on the different screens, use the same app on both screens, or mirror the screens so that they show the same content. You can also use your Apple Pencil to draw, edit, or mark up documents on your iPad while seeing the updates live on your Mac. Sidecar requires macOS 10.15 or later and iPadOS 13 or later on supported models. You can use Sidecar wirelessly or with a USB cable. To use Sidecar, you need to select your iPad from the Display menu in Control Center or the menu bar on your Mac, or from the AirPlay menu on macOS Catalina. You can also use the sidebar and the Touch Bar on your iPad to access common Mac controls and app-specific commands. The other options are not the correct answer, as they have different functions or are not available on macOS and iPadOS.
* Universal Control is a feature that lets you use a single keyboard, mouse, or trackpad to control your Mac and iPad, with the iPad showing its own Home Screen and apps rather than the desktop and apps of your Mac. You can also drag and drop content between your devices. Universal Control requires macOS Monterey or later and iPadOS 15 or later on supported models.
* Screen Sharing is a feature that lets you remotely view or control another Mac or share your Mac screen with others over the internet. You can use Screen Sharing to help someone with a problem, collaborate on a project, or access your files and apps. Screen Sharing requires macOS 10.14 or later on both Macs, and an Apple ID or a local network connection.
* Stage Manager is not a feature on macOS or iPadOS. It is a feature on watchOS 8 or later that lets you control the camera and microphone on your iPhone from your Apple Watch. You can use Stage Manager to take photos, record videos, zoom in and out, adjust the exposure, mute the sound, and switch between the front and back cameras on your iPhone. References:
* Apple Device Support Exam Prep Guide, page 6
* Use an iPad as a second display for a Mac
* Use iPad as a second display for your Mac
* Sidecar: Turn an iPad Into a Secondary Mac Display
* Use Universal Control on your Mac and iPad
* Share the screen of another Mac
* [Use Stage Manager on your Apple Watch]

NEW QUESTION 129
How to access Emergency SOS on your iPhone?

Press and hold the side button and one of the volume buttons until the appears.

Press and hold the volume button and swipe down on your screen.

Press the home button 5 times quickly.

Press and hold the side button until the Emergency SOS slider appears.

NEW QUESTION 130
What should you use to troubleshoot macOS installation issues?

Single user mode

Installer log

macOS Recovery Assistant

Apple Diagnostics

NEW QUESTION 131
How do you view details about your Wi-Fi connection on a Mac?

Option-click the Wi-Fi status menu in the menu bar.

Option-click the Wi-Fi status in System Settings > Network.

Control-click the Wi-Fi status menu in the menu bar.

Control-click the Wi-Fi status in System Settings > Network.

NEW QUESTION 132
A user is experiencing network issues on their Mac. The network administrator requests that you send them a network report. Which Mac app should you use to give the network administrator a network report?

Console

Network Utility

Wireless Diagnostics

Wi-Fi Utility

NEW QUESTION 133
Which macOS Recovery feature is available ONLY on Mac computers with Apple silicon from the macOS Recovery Utilities menu in macOS?

Recovery diagnostics

Recovery log

Share disk

Startup Security Utility

NEW QUESTION 134
You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore process is taking longer than you expect. Which menu option should you choose to see current activity in Apple Configurator?

View > Activity

View > Show Status Bar

Actions > Open Activity

Window > Activity

NEW QUESTION 135
Scenario
You’re troubleshooting a third-party app that frequently quits on your Mac. You’ve determined that the issue occurs across all user accounts.
What should be your next step in troubleshooting the app’s issue?

Create a new file.

Upgrade to the latest version of the app.

Remove the -/Library/Preferences/application name preference file.

Reinstall or upgrade macOS.

Troubleshoot application preferences.

Apple Apple-Device-Support Exam Syllabus Topics:

Topic	Details
Topic 1	Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.
Topic 2	iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.
Topic 3	Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.
Topic 4	Managing Apps: This section of the exam covers describing improved Calendar permissions and troubleshooting unresponsive apps on iPhone, iPad, or Mac.
Topic 5	Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.
Topic 6	Managing Apple Device Security: This section covers recognizing the differences between kernel and system extensions, recognizing how Apple protects macOS from malware, and explaining Gatekeeper technology and runtime protection in macOS.