Pass CompTIA 220-1202 Exam with Guarantee Updated 158 Questions [Q27-Q45]

September 11, 2025September 11, 2025 examdumpsPass CompTIA 220-1202 Exam with Guarantee Updated 158 Questions [Q27-Q45] 0 Comment

Tags: 220-1202 braindump pdf, 220-1202 latest test vce free, 220-1202 latest testcollection, 220-1202 pdf format, 220-1202 practice test fee, 220-1202 reliable practice test online, 220-1202 Test Questions, 220-1202 valid dumps ebook

5/5 - (1 vote)

Pass CompTIA 220-1202 Exam with Guarantee Updated 158 Questions

Latest 220-1202 Pass Guaranteed Exam Dumps Certification Sample Questions

Q27. A technician is deploying mobile devices and needs to prevent access to sensitive data if the devices are lost.
Which of the following is the best way to prevent unauthorized access if the user is unaware that the phone is lost?

Encryption

Remote wipe

Geofencing

Facial recognition

Comprehensive and Detailed Explanation From Exact Extract:
Remote wipe is the best option to prevent unauthorized access to data when a mobile device is lost or stolen- especially if the user is unaware of the loss. It allows administrators or mobile device management (MDM) systems to remotely erase all data on the device, rendering it unusable for unauthorized users.
A: Encryption protects the data, but if the device remains powered and logged in, it may still be accessible.
C: Geofencing can restrict features based on location but does not erase data.
D: Facial recognition helps secure access but can be bypassed in some cases or fail in practical situations.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast security measures and tools.
Study Guide Section: Mobile device security (remote wipe, lockout, MDM tools)

Q28. A user has rooted their corporate phone to load unapproved software. Which of the following tools should the company use to prevent access to the corporate network?

Mobile device management

Encryption

Geofencing

Lock screen

Comprehensive and Detailed Explanation From Exact Extract:
Mobile Device Management (MDM) allows an organization to enforce security policies, such as denying network access to jailbroken/rooted devices.
From the All-in-One Exam Guide by Travis Everett and Andrew Hutz:
“MDM software allows administrators to monitor, manage, and secure mobile devices connected to enterprise networks. One key feature is the detection and denial of access for rooted or jailbroken devices”.
Quentin Docter also confirms:
“An MDM solution can check if a device has been rooted and prevent it from accessing the network, ensuring compliance with corporate security standards”.

Q29. A company recently transitioned to a cloud-based productivity suite and wants to secure the environment from external threat actors. Which of the following is the most effective method?

Multifactor authentication

Encryption

Backups

Strong passwords

Comprehensive and Detailed Explanation From Exact Extract:
Multifactor authentication (MFA) is considered one of the most effective security measures for cloud environments. It requires users to verify their identity using two or more factors (e.g., password + phone app code), making it significantly harder for external attackers to gain access, even if the primary password is compromised.
B: Encryption is important for data protection but doesn’t prevent unauthorized logins.
C: Backups protect against data loss but don’t stop breaches.
D: Strong passwords are helpful but can still be phished or cracked – MFA adds a critical extra layer.
Reference:
CompTIA A+ 220-1102 Objective 2.2: Compare and contrast authentication technologies.
Study Guide Section: Cloud security best practices – MFA and access control

Q30. A secretary receives an email from the CEO requesting immediate vendor payment. Later, the CEO says they never sent it. Which social engineering tactic is this?

Evil twin

Impersonation

Whaling

Spear phishing

Comprehensive and Detailed Explanation From Exact Extract:
Spear phishingtargets a specific individual using personalized tactics, as seen in emails impersonating a CEO to deceive a secretary.
FromQUENTIN DOCTER – COMPTIA A+ COMPLETE study GUIDE:
“Spear phishing targets specific individuals or roles within an organization using tailored messages to increase success rates.”

Q31. When a corporate laptop is connected to the company network, it can reach external websites. However, it cannot reach any internal websites, displaying the error message “Cannot reach this page.” Which of the following should a technician configure?

Subnet mask

DNS settings

Default gateway

DHCP

Comprehensive and Detailed Explanation From Exact Extract:
If internal resources (such as intranet or internal apps) can’t be accessed but external sites work, this often points to aDNS issue, where the system isn’t resolving internal domain names correctly.
FromAll-in-One Exam Guide:
“When internet access is functional but internal sites fail to load, the issue usually lies with DNS resolution.
Internal resources often require internal DNS servers, which may not be configured correctly.”

Q32. A technician installs VPN client software that has a software bug from the vendor. After the vendor releases an update to the software, the technician attempts to reinstall the software but keeps getting an error message that the network adapter for the VPN already exists. Which of the following should the technician do next to mitigate this issue?

Run the latest OS security updates.

Map the network adapter to the new software.

Update the network adapter’s firmware.

Delete hidden network adapters.

Comprehensive and Detailed Explanation From Exact Extract:
VPN clients often create virtual network adapters. If the software wasn’t uninstalled properly or crashed during install, leftover (often hidden) virtual adapters can prevent reinstallation. The proper solution is to delete hidden network adapters using Device Manager (with “Show hidden devices” enabled).
A: OS updates won’t fix a leftover driver or adapter issue.
B: Mapping an adapter to the software is not a standard or viable solution.
C: Firmware updates apply to physical adapters, not virtual VPN adapters.
Reference:
CompTIA A+ 220-1102 Objective 3.1: Troubleshoot common Windows OS and network issues.
Study Guide Section: Troubleshooting network adapter conflicts and VPN client errors

Q33. Multiple users are reporting audio issues as well as performance issues after downloading unauthorized software. You have been dispatched to identify and resolve any issues on the network using best practice procedures.
INSTRUCTIONS
Quarantine and configure the appropriate device(s) so that the users’ audio issues are resolved using best practice procedures.
Multiple devices may be selected for quarantine.
Click on a host or server to configure services.
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

See Explanation below for complete solution.
Explanation:
Host 2, Host 3, Host 4 , Host 5 ,Host 6, Host 7, Host 8 , Media Server – Stop All unwanted and malicious service (Persistance.j1zpxn Installer Service) from all the listed host and Media servers Refer screenshot below on the required service started/stopped on host2, same service to be started and stopped across all host servers.

A screenshot of a computer AI-generated content may be incorrect.

Q34. A user is working from home and is unable to access work files on a company laptop. Which of the following should a technician configure to fix the network access issue?

Wide-area network

Wireless network

Proxy network settings

Virtual private network

A VPN creates a secure tunnel from the user’s home network into the corporate network, providing the necessary routing and access controls for the laptop to reach internal file servers. Without a VPN, the device remains outside the corporate LAN and cannot directly reach protected resources.
A VPN creates a secure tunnel from the user’s home network into the corporate network, providing the necessary routing and access controls for the laptop to reach internal file servers. Without a VPN, the device remains outside the corporate LAN and cannot directly reach protected resources.

Q35. A technician is installing a cloud-based productivity suite and gets an error saying the installation is unavailable. What should be tried first?

Reinstall the productivity suite

Download an open-source alternative

Check the license device limit

Update the device OS

Comprehensive and Detailed Explanation From Exact Extract:
Cloud-based software often enforcesdevice limitsper license. Before reinstallation or switching software, checking license allocations is the most logical first step.
FromQuentin Docter – CompTIA A+ Complete Study Guide:
“Many cloud apps enforce user or device count restrictions. When an install fails, check licensing before troubleshooting other areas.”

Q36. A user takes an iOS-based smartphone that is performing slowly to a repair shop. A shop technician finds the following information:
Battery charge: 25%
Battery health: 90%
Hotspot: On
Mobile reception: |||
Roaming: Off
Used space: 63.76GB/64GB
Which of the following is the cause of the issue?

The device is running out of free space

The battery health is low

The phone is not sufficiently charged

The hotspot is degrading the performance

Too many applications are open

Comprehensive and Detailed Explanation From Exact Extract:
When an iOS device approaches full storage capacity, performance can be significantly impacted. iOS requires a buffer of free space to perform background processes efficiently.
From theAll-in-One Exam Guide:
“iOS devices need several gigabytes of free space to maintain optimal performance. Near-full storage can cause sluggish operation and failures in updates or background tasks.”

Q37. A technician uses AI to draft a proposal about the benefits of new software. When reading the draft, the technician notices that the draft contains factually incorrect information. Which of the following best describes this scenario?

Data privacy

Hallucinations

Appropriate use

Plagiarism

Comprehensive and Detailed Explanation From Exact Extract:
In the context of artificial intelligence, “hallucinations” refer to instances where an AI system generates information that is plausible-sounding but factually incorrect or entirely fabricated. This is a known limitation of large language models, including generative AI tools.
A: Data privacy refers to the protection of personal or sensitive data, not content accuracy.
C: Appropriate use relates to ethical and policy-based concerns, not factual correctness.
D: Plagiarism involves presenting someone else’s work as your own – this situation is about accuracy, not ownership.
Reference:
CompTIA A+ 220-1102 Objective 4.4: Identify basic concepts of scripting and automation.
Study Guide Section: AI tools and responsible usage – hallucinations and fact-checking outputs

Q38. Which of the following authentication methods is the best way to prevent users from frequently entering their credentials?

Access control list

Single sign-on

Multifactor authentication

One-time password

Comprehensive and Detailed Explanation From Exact Extract:
Single sign-on (SSO)allows users to authenticate once and gain access to multiple systems without re-entering credentials, which significantly enhances user convenience while maintaining security.
FromQuentin Docter – CompTIA A+ Complete Study Guide:
“Single sign-on streamlines authentication by allowing users to log in once and access all authorized resources, reducing credential fatigue and improving security.”

Q39. A help desk technician is setting up speech recognition on a Windows system. Which of the following settings should the technician use?

Time and Language

Personalization

System

Ease of Access

Comprehensive and Detailed Explanation From Exact Extract:
In Windows, accessibility tools such as speech recognition are found under the Ease of Access settings. This section includes options for users who require assistive technologies, including screen readers, magnifiers, and voice control interfaces like speech recognition. Setting up speech recognition allows users to control the system and input text using voice commands.
A: Time and Language is for setting regional preferences and language packs.
B: Personalization adjusts themes, backgrounds, and colors.
C: System includes display, storage, notifications, and power settings, but not accessibility tools.
Reference:
CompTIA A+ 220-1102 Objective 1.3: Given a scenario, use appropriate Microsoft operating system features and tools.
Study Guide Section: Accessibility tools and system configuration

Q40. Technicians are failing to document user contact information, device asset tags, and a clear description of each issue in the ticketing system. Which of the following should a help desk management team implement for technicians to use on every call?

Service-level agreements

Call categories

Standard operating procedures

Knowledge base articles

Comprehensive and Detailed Explanation From Exact Extract:
Standard Operating Procedures (SOPs) define the mandatory steps and expectations technicians must follow during support calls. This includes documentation standards such as logging user info, asset details, and issue descriptions in the ticketing system. Implementing SOPs ensures consistency and accountability.
A: SLAs define response/resolution times but not documentation practices.
B: Call categories organize types of issues but don’t guide technician actions.
D: Knowledge base articles provide solutions to known problems but don’t ensure proper ticket documentation.
Reference:
CompTIA A+ 220-1102 Objective 4.2: Summarize best practices associated with types of documentation and support systems information.
Study Guide Section: Documentation practices, SOPs, ticketing protocols

Q41. A user cannot upload files to corporate servers from their mobile device when outside the office, but uploads work fine in-office. What should a technician do to determine the root cause?

Check the data usage limit

Enable airplane mode

Verify the last device reboot

Enable Bluetooth connectivity

Comprehensive and Detailed Explanation From Exact Extract:
If uploading fails only offsite,mobile data limits or restrictionsare the likely cause. Data caps or network management can interfere with uploads.
FromTravis Everett – All-in-One Exam Guide:
“When mobile users experience network issues, always check if the device has reached a data cap or roaming restriction.”

Q42. After a user installs a mobile application from an advertisement, the phone’s battery dies a few hours later and becomes hot to touch, even when not in use. Which of the following should a technician do first?

Check for unauthorized device administrators

Contact the software developer

Run a mobile malware scan on the phone

Ensure appropriate MDM policies are applied

Comprehensive and Detailed Explanation From Exact Extract:
These symptoms strongly indicatemalware infectionor a malicious app running in the background. The first action should be torun a malware scanto identify and remove malicious components.
FromQuentin Docter – CompTIA A+ Complete Study Guide:
“If a mobile device is overheating and the battery drains rapidly after installing an app, this could point to malware. Begin by scanning the device with a mobile anti-malware application.”

Q43. As a corporate technician, you are asked to evaluate several suspect email messages on a client’s computer.
Corporate policy requires the following:
>All phishing attempts must be reported.
>Future spam emails to users must be prevented.
INSTRUCTIONS
Review each email and perform the following within the email:
>Classify the emails
>Identify suspicious items, if applicable, in each email
>Select the appropriate resolution
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Inbox mail 1 -Account Locked- Phishing – Report email to Information Security
Inbox mail 2 -Share your feedback – Legitimate – Perform no additional actions
Inbox mail 3 –Employee orientation – Legitimate – Perform no additional actions
Inbox mail 4 –Security Update – Spam – Report email to Information Security
Inbox mail 5 –Interview – Legitimate – Perform no additional actions

Q44. Various alerts on a user’s Windows 11 laptop are continually interrupting videoconference calls. Which of the following should a support technician recommend to best solve the issue?

Use multiple sound output devices for the various source applications

Disable all notifications in different applications in the order they appear

Configure the Sounds option in Control Panel to be set to No Sounds

Set Windows Notifications settings to Do Not Disturb

Comprehensive and Detailed Explanation From Exact Extract:
TheDo Not Disturbsetting in Windows Notification settings allows users to suppress all notification banners and sounds during presentations or video calls.
FromTravis Everett – All-in-One Exam Guide:
“Use Windows ‘Do Not Disturb’ to prevent notifications from interrupting full-screen apps like video conferencing.”

Q45. A user reports getting a BSOD (Blue Screen of Death) error on their computer at least twice a day. Which of the following should the technician use to determine the cause?

Event Viewer

Performance Monitor

System Information

Device Manager

Comprehensive and Detailed Explanation From Exact Extract:
Event Viewer is the primary tool used to investigate system-level errors and logs, including BSODs. When a BSOD occurs, Windows logs the error codes and associated system behavior under “System” logs in Event Viewer. This allows the technician to review crash events, identify error codes (e.g., STOP codes), and pinpoint hardware or driver issues.
B: Performance Monitor is used for real-time performance tracking and trend analysis, not crash logs.
C: System Information displays system specs but not crash logs or events.
D: Device Manager shows device status and driver issues but doesn’t retain error logs related to BSODs.
Reference:
CompTIA A+ 220-1102 Objective 3.1: Given a scenario, troubleshoot common Windows OS problems.
Study Guide Section: Troubleshooting BSODs using Event Viewer and system logs

Loading …