Salesforce Health-Cloud-Accredited-Professional Exam Info and Free Practice Test DumpsMaterials [Q57-Q72]

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Salesforce Health-Cloud-Accredited-Professional Exam Info and Free Practice Test | DumpsMaterials

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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Design	42%	– Integration and data migration strategy – Security, compliance and data access design – Define success metrics and reporting – Solution design using best practices – Healthcare data modeling
Topic 2: Discovery	11%	– Identify customer personas and stakeholders – Define required capabilities and use cases – Gather functional and technical requirements
Topic 3: Implement	42%	– Set up care programs, patient management and workflows – Customize features for specific use cases – Configure applications and OmniStudio components – Installation and configuration of Health Cloud
Topic 4: Deploy	5%	– Post-deployment monitoring and optimization – Pre-deployment validation and preparation – Manage mobile and user experience

NEW QUESTION 57
Which credentials are available to track against providers with standard Health Cloud? (Choose two.)

Specialties

Facility Relationship

Business License

Board Certification

Reference and details below.

NEW QUESTION 58
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?

Care Management Extension

CRM Analytics for Health Cloud

Insights for Health Cloud

Reporting unmanaged package

CRM Analytics for Health Cloud (formerly Tableau CRM) is a powerful analytics platform integrated into Salesforce that extends the reporting capabilities of Health Cloud. It allows organizations to gain actionable insights into care plan adherence across facilities and provides advanced visualization and tracking features.
Key Features of CRM Analytics for Health Cloud:
Prebuilt Dashboards: Includes dashboards tailored for healthcare scenarios, such as care program adherence and patient outcomes.
Customizable Analytics: Enables creating custom reports to monitor adherence trends across multiple facilities.
AI-Powered Insights: Provides predictive insights to improve care plan management.
Why Other Options Are Incorrect:
A . Care Management Extension: Does not focus on reporting; it provides additional care coordination functionalities.
C . Insights for Health Cloud: This option is not a Salesforce feature for reporting or analytics.
D . Reporting Unmanaged Package: While it provides prebuilt reports, it lacks the advanced analytics and visualization of CRM Analytics.
Reference:
CRM Analytics for Health Cloud
Health Cloud Analytics

NEW QUESTION 59
Which two actions should be completed by health cloud admin in order to leverage the health cloud utilization management capabilities?

Install the heath cloud unmanaged package extension

Install the health cloud managed package

Install the health cloud care request extensions managed package.

Assign the health cloud social determinants permission set

Assign the health cloud foundation permission set

Reference and details below.

NEW QUESTION 60
Which three type of basic Patient or Member information is displayed on the Patient info component? (Choose three.)

Primary Care Coordinator

List ofPatient/Member Conditions

Gender

Thumbnail of Chatter Photo

Date of Birth and Age

NEW QUESTION 61
Bloomington Caregivers has set up Health Cloud and needs to analyze patient referrals through Salesforce reports and dashboards.
Which Health Cloud unmanaged package should a consultant recommend to deliver a prebuilt dashboard and reports?

Health Cloud Reports for Patient Referral Management

Health Cloud Referral Management Reports

Health Cloud Network Management Reports

Health Cloud Member Referral Management Reports

Salesforce Health Cloud offers various unmanaged packages that extend its functionality by providing specialized tools and prebuilt components. For Bloomington Caregivers aiming to analyze patient referrals through Salesforce reports and dashboards, the Health Cloud Reports for Patient Referral Management unmanaged package is specifically designed to meet this need.
This package includes:
* Prebuilt Reports: A set of reports focused on key metrics related to patient or member referrals, such as referral status, sources, and outcomes.
* Dashboard: A comprehensive dashboard that consolidates these reports, providing visual insights into referral patterns and performance.
By installing this package, Bloomington Caregivers can leverage ready-made analytical tools to monitor and optimize their referral processes without the need to develop custom reports from scratch. This accelerates the implementation timeline and ensures that best practices in referral management reporting are utilized.
Installation Steps:
* Access the Installer URL: Navigate to the installer URL for the Health Cloud Reports for Patient Referral Management package: Health Cloud Reports for Patient Referral Management.
* Log In to Salesforce: Ensure you are logged into the Salesforce org where you intend to install the package.
* Select Installation Audience: Choose the appropriate installation option (e.g., Install for Admins Only, Install for All Users, or Install for Specific Profiles) based on your organization’s requirements.
* Install the Package: Follow the on-screen instructions to complete the installation.
* Verify Installation: After installation, navigate to the “Installed Packages” section in Setup to confirm that the package is listed.
* Assign Permissions: Ensure that users who need access to the reports and dashboard have the necessary permissions. This may involve assigning specific permission sets or updating profile settings.
* Customize as Needed: While the package provides prebuilt reports and a dashboard, you can customize them to better fit your organization’s specific needs.
Implementing this package enables Bloomington Caregivers to effectively analyze and manage patient referrals, leading to improved operational efficiency and patient care outcomes.
References:
Install Health Cloud Packages
Monitor Patient Referrals

NEW QUESTION 62
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children’s Online Privacy Protection Act (COPPA)?
Choose 3 answers

Disclosing the organization’s privacy policy to parents and obtaining their consent

Obtaining verified parental consent before collecting and storing any personal information of children

Implementing appropriate security measures to safeguard children’s personal information

Ensuring information collected about children is protected with at rest and in-transit encryption

Ensuring that Bloomington Caregivers’ system implementation partner has met all COPPA regulations during the build phase

Step-by-Step
COPPA Requirements in Healthcare Applications:
Disclose privacy policy and obtain parental consent:
“Organizations must provide clear privacy notices to parents and obtain their consent before collecting any personal information from children under 13.”
– Reference: Salesforce Security Guide, COPPA Compliance
Obtain verified parental consent before collection/storage:
“Verified parental consent is a core requirement for COPPA, prior to collection and storage of children’s personal data.” Implement security measures:
“Appropriate security controls and safeguards must be in place to protect children’s data as mandated by COPPA.” Encryption:
While encryption is a best practice (option D), COPPA explicitly requires appropriate security but does not mandate encryption at rest and in transit as a specific requirement, though it is recommended.
Partner Compliance:
Option E refers to the implementation partner, but regulatory responsibility remains with the covered entity (Bloomington Caregivers), not the partner.
Reference:
Salesforce Security Implementation Guide – COPPA Compliance
Health Cloud Security and Compliance

NEW QUESTION 63
Bloomington Caregivers wants to share details about a patient’s medical condition with Bedrock Hospitals through an integration. What should a consultant recommend as the appropriate method for Bedrock to access the information leveraging Health Cloud functionality?

Expose the MedicalCondition object through an Apex class.

Integrate using the FHIR Clinical API

Use the FHIR Patient API through DataRaptor

Leverage the MedicalCondition Integration Procedure.

B is correct because integrating using the FHIR Clinical API is the appropriate method for Bedrock to access the information leveraging Health Cloud functionality. The FHIR Clinical API is a RESTful API that allows external systems to access and exchange clinical data stored in Health Cloud, such as AllergyIntolerance, Condition, MedicationOrder, and Procedure. The FHIR Clinical API uses the FHIR standard, which is a widely adopted interoperability standard for healthcare data.

NEW QUESTION 64
A payer needs to manage requests for concurrent review of prior authorizations within Health Cloud and wants to use out-of-the-box record types and page layouts, However, the payer’s Salesforce administrator does not see any preconfigured record types or page layouts for prior authorizations in the payer’s Salesforce org.
What should a consultant recommend to the Salesforce administrator to expedite implementation?

Install the Health Cloud Care Request Extensions package.

Install the Health Cloud Claims unmanaged package.

Build custom page layouts and record types to support the requirement.

Install an AppExchange prior authorization package.

In Salesforce Health Cloud, to manage prior authorization requests using preconfigured record types and page layouts, the Health Cloud Care Request Extensions package must be installed. This package provides the necessary configurations for handling prior authorizations.
Steps to Install the Health Cloud Care Request Extensions Package:
Access the Package:
Obtain the installation link for the Health Cloud Care Request Extensions package from Salesforce’s official resources or through the Salesforce AppExchange.
Install the Package:
Click on the installation link and log in to your Salesforce org.
Follow the installation prompts, selecting the appropriate security settings (e.g., granting access to all users).
Complete the installation process.
Verify Installation:
Navigate to Setup > Installed Packages to confirm that the Health Cloud Care Request Extensions package is listed.
Configure Record Types and Page Layouts:
After installation, the package provides preconfigured record types and page layouts for prior authorizations.
Assign these record types and layouts to the relevant user profiles to ensure accessibility.
Benefits of Installing the Health Cloud Care Request Extensions Package:
Preconfigured Components: The package includes out-of-the-box record types and page layouts tailored for managing prior authorizations, reducing the need for custom development.
Streamlined Processes: Facilitates efficient handling of prior authorization requests, improving operational workflows for payers.
Integration with Health Cloud: Ensures seamless integration with existing Health Cloud functionalities, maintaining data consistency and integrity.
By installing this package, the Salesforce administrator can expedite the implementation of prior authorization management within Health Cloud, leveraging Salesforce’s pre-built solutions to meet the organization’s needs effectively.
Reference:
Install Health Cloud Packages
Utilization Management in Health Cloud

NEW QUESTION 65
Which Health Cloud feature helps ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations?

Real-time monitoring and alerts

Social media integration

Data visualization and analytics

User authentication and access control

To ensure compliance with HIPAA regulations, a Health Cloud feature that is essential is user authentication and access control. This feature allows Health Cloud administrators to verify the identity of users who access patient health information and assign appropriate permissions and sharing rules to limit their access to the minimum necessary2. User authentication and access control helps protect patient privacy and prevent unauthorized access or disclosure of protected health information (PHI). Real-time monitoring and alerts, social media integration, or data visualization and analytics are not features that directly help ensure HIPAA compliance.

NEW QUESTION 66
Which action is Possible in the program enrollment flow when adding in ‘Enroll in Program’ quick action to a record? (Choose three)

Starting a new blank care plan

Signing enrollment consent form

Seeing a list of all product and selecting applicable products

Selecting the provider associate with a product

Creating a new care program

NEW QUESTION 67
Bloomington Caregivers would like to bulk upload information to support Provider Search and Provider Relationship Card.
What are the two best practice recommendations to upload this information?
Choose 2 answers

Use Data Loader.

Use Composite API Request.

Use Provider Relationship API.

Use Provider Card APIL.

NEW QUESTION 68
As part of a post-visit summary, a client wants to send patients information documenting their visit and care plan. A patient advocate will select from templates to create personalized documents to send.
Which tool should a developer use to provide the necessary functionality?

Health Cloud Email Manager

Salesforce PDF Generator

OmniStudio Document Generation

Contract Lifecycle Management

Step-by-Step
Requirement Analysis:
The client wants to send patients a personalized summary document after their visit, including their care plan.
The process involves selecting from templates and generating patient-specific content.
Tool Comparison:
Health Cloud Email Manager:
Used for composing and sending emails, not for generating documents from templates.
Salesforce PDF Generator:
While Salesforce can generate PDFs from reports, it does not offer flexible, template-based document generation suited for post-visit summaries or complex care plans, especially with dynamic fields.
OmniStudio Document Generation:
Specifically designed to enable dynamic, template-based document creation in Health Cloud and other Salesforce verticals.
Allows users to select templates, merge patient/case data, and generate PDFs or DOCX that can be sent to patients or caregivers.
Supports integration within Health Cloud flows, empowering users (like a patient advocate) to initiate document generation with a few clicks.
Contract Lifecycle Management:
Focused on legal contracts and workflows, not patient summaries or care plans.
Exact Extracts and Reference from Salesforce Docs:
Extract from OmniStudio Standard Guide:
“OmniStudio Document Generation lets you generate dynamic documents from templates, such as care plans, patient summaries, or correspondence. Templates can be pre-built and allow for the insertion of Health Cloud data fields, enabling the creation of personalized documents for patients or members.”
– OmniStudio Document Generation Overview
From Health Cloud Admin Guide, under Patient Correspondence:
“Patient advocates can use OmniStudio Document Generation to select templates and create personalized care documents for patients based on their Health Cloud data.”
– Reference: Administer Health Cloud – Document Generation
Best Practice from Salesforce:
Salesforce recommends OmniStudio Document Generation for any scenario requiring dynamic, patient-specific document creation and distribution.
Reference:
OmniStudio Document Generation Overview
Administer Health Cloud – Document Generation

NEW QUESTION 69
Bloomington Caregivers is implementing Health Cloud to streamline the process to register patients to care programs while capturing their consent. The company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?

program Enrollment Flow

Program Eligibility OmniScript

Care Plan Enrollment Flow

Enrollment Consent OmniScript

The Program Enrollment Flow is an out-of-the-box feature in Salesforce Health Cloud that streamlines patient registration for care programs while capturing their consent. This flow ensures an efficient and compliant process for onboarding patients into care programs.
Key Features of Program Enrollment Flow:
* Consent Capture: Collects and records patient consent as part of the enrollment process.
* Eligibility Verification: Integrates eligibility checks to ensure patients meet program requirements.
* Streamlined Enrollment: Guides care coordinators through the steps to enroll patients into programs, ensuring consistency.
Why Other Options Are Incorrect:
* B. Program Eligibility OmniScript: Focuses on determining program eligibility, not full enrollment with consent capture.
* C. Care Plan Enrollment Flow: This flow relates to care plan assignments, not program registration.
* D. Enrollment Consent OmniScript: This is not a standard Health Cloud feature; consent capture is integrated into the Program Enrollment Flow.
References:
Program Enrollment in Health Cloud

NEW QUESTION 70
Clinicians want to see an overview of the patient’s life, like Starting a New Job, Birth of a Baby, Divorce, etC. to understand the patient better and help them with a personalized care plan. What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?

Life Goals

Life Events

Household Map

Milestones

Life Map

NEW QUESTION 71
A provider is looking to view a patient’s insurance coverage, including co-pay and deductible information, prior to their appointment. Using Health Cloud, which two steps should a consultant take to access this information in the Benefit Verification component?

Configure the Connection Label with the source systems API details

Create a new record for the HCBenVerConnect custom setting

Configure the link to the clearinghouses endpoint using a Uniform Resource Identifier (URI) path.

Create a named credential to support authenticated callouts.

B is correct because creating a new record for the HCBenVerConnect custom setting is required to access the Benefit Verification component in Health Cloud. The HCBenVerConnect custom setting stores the configuration details for the connection to the external benefit service that provides the patient’s insurance coverage information.
D is correct because creating a named credential to support authenticated callouts is required to access the Benefit Verification component in Health Cloud. A named credential specifies the URL of the external benefit service and the authentication protocol and credentials to use for callouts to that service.

NEW QUESTION 72
Bloomington Caregivers needs to monitor care plan adherence for the patients at various facilities within its network.
What is available to extend the reporting capability of Health Cloud?

CRM Analytics for Health Cloud

Insights for Health Cloud

Reporting unmanaged package

Care Management Extension

Step-by-Step Explanation:
* CRM Analytics for Health Cloud:
* Exact Extract:
“CRM Analytics for Health Cloud delivers prebuilt dashboards and extended analytics for monitoring care plans, outcomes, and adherence across networks and facilities.” Reference:Administer Health Cloud – CRM Analytics for Health Cloud Why Not Other Options?
Insights for Health Cloud:Not a standard reporting/analytics product for care plan adherence.
Reporting unmanaged package:Not mentioned in the latest Health Cloud documentation.
Care Management Extension:Refers to process automation, not analytics.

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