BCS Business Analysis Certification PC-BA-FBA Sample Questions Reliable [Q68-Q85]

Q68. Which of the following is likely to be an input into the Analysing the Needs’ stage of the business analysis process model?

Shortlist of business options.

Validated requirements document

The business case

Agreed business activity model

Q69. The term ‘happy day’ is often used in the context of which of the following investigation techniques?

Protocol analysis.

Scenarios.

Activity Sampling.

Document analysis.

Q70. Which of the following statements about a BAM is correct?

The BAM is concerned with who carries out the activities.

The BAM is concerned with where activities are carried out.

There will be one BAM for each business perspective.

The BAM is an AS-IS model of the real world.

Q71. Description, impact assessment, probability and countermeasures are usually recorded for which of the following?

Requirements.

Risks.

Stakeholdei-s.

Key Performance Indicators.

Q72. What do the arrow headed lines between activities represent on a business activity model?

Activity sequence

Logical dependency.

Functional optionality.

Flow of data.

Q73. An analyst is defining the requirements for an online booking system and wishes to show the business managers the look and feel of the system in order to elicit usability requirements.
What investigation technique should the analyst use?

Workshops.

Interviewing.

Ethnographic study

Prototyping.

Q74. Which ONE model is used for planning the training the support that people need as they adapt to change?

The Concerns-Based Adoption Model.

The Corporate Training Plan

The Capability Maturity Model

The Change Control Process Model.

Q75. One of Porter’s five forces explicitly considers industry competitors.
Which of the following is the Key Focus’ of this force?

A Competitor’s external marketing campaign

The products offered by Competitors

Rivalry among existing Competitors

The market share of known Competitors.

Q76. The table below shows the costs and savings associated with a project.

In which of the following years does the project break even?

Year 4.

Year 5.

Year 3.

The project does not break even.

Q77. Which stage in the waterfall model is considered as several separate stages in the V model?

Development.

Analysis.

Testing.

Design.

Q78. What is stage 0 (zero) of the concerns-based adoption model?

Shock.

Defininition.

Initial change.

Awareness.

Q79. In which of the following circumstances is supplier power high?

When switching costs are low.

When there are relatively few customers.

When the supplier brand is powerful.

When alternatives are readily available.

Q80. Which of the following BEST describes the cause of a bottleneck in a business process?

A step where one actor passes the process to another actor.

A mismatch between the capacities of related process steps

An unnecessary step or steps in a sequence of process steps.

A number of related steps that are carried out by different actors.

Q81. Which of the following terms may be used to describe the attitude of a stakeholder who is NOT in favour of the project but is probably not actively opposed to it?

Opponent.

Neutral.

Critic.

Blocker.

Q82. Which of the following statements about outsourcing of systems development is correct?

It has meant that it is no longer necessary for analysts to define rigorous, accurate and complete user requirements.

It has eliminated the need for effective contract management between the customer and the supplier of the outsourcing.

It has been a significant catalyst in organisations for the development of a business analysis function.

It has meant that the programming of solutions is usually undertaken in countries where labour costs are high.

Q83. Which of the following statements about change and change management is correct?

Change management should be considered right from the start of the project.

Change management should first be considered in the design stage of the project.

The management of change is the sole responsibility of the project manager.

Social and cultural factors have little influence on the success of implementing changes.

Q84. The system should allow a user to enter customer details and select appropriate customers for a mailshot What is wrong with this requirement?

It consists of two requirements which should be separately defined.

It contains the word should” which must not be used in a requirement.

It should be specific about the user it refers to.

It should not contain the word “system” in the requirement.”

Q85. Which of the following diagrams helps the business analyst to document a range of issues that have been uncovered about a business situation?

The rich picture.

The ‘to be’ process model.

The business activity model

The use case diagram.